There are times when employers are cruel, vile people who treat their workers as if they’re somehow less than human. I’ve worked in places like that.
Briefly.
Luckily, I live in a world where I can leave a job and find another. That’s not always the easiest thing, especially when you’re a low-skilled worker, but it’s still a thing people can at least try to do.
But in one small chain of coffee shops, they decided to do something different, and we should talk about why it cost them.
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